Resident Survey 2024

Understanding what our residents need is key to the way in which we deliver our services and plan for the future.

It has been two years since our last Resident Survey, and we know that for some the effect of the rising cost-of-living continues to impact their quality of life. It is important to us that our residents are at the heart of all the decisions we take, and it is essential that we engage with all those we represent to understand the key issues and challenges that are being faced.

This is an opportunity for you to tell us about your experiences as a resident of Maidstone. From housing to health and well-being, waste and recycling to leisure, your viewpoint is extremely valuable and will help inform the new Strategic Plan Priorities and the decisions we make as a Council.

Every resident who completes the survey can enter into a prize draw to be in with a chance of winning a variety of prizes including:

• Family tickets to cheer on Maidstone United FC
• A spellbinding show at the Hazlitt Theatre Pantomime
• A fun day out for all the family at Kent Life
• Bowling like a movie star at Hollywood Bowl

Everyone who enters the prize draw is also eligible for a 7-day gym pass at Maidstone Leisure Centre. Please ensure that tick the relevant box at the end of the survey and provide your contact details to participate.

You can also tell us what you think by answering our big questions.

I love where I live because…

My biggest worry at the moment is...

My hope for my local area in the next five years is..

And you can use our map tool to tell us what and where you would change in the borough.

Our Officers will also be at events across the borough in September and October, please come along and talk to them about Maidstone and your experience of living here. Full details of the events be found under Roadshows Dates, further events will be added as they are confirmed.

How you can get involved

Survey - click here to start the survey.

• Survey closes 20 October 2024.
• Survey takes 10-15 minutes to complete.

Big Questions - scroll down to answer our big questions.

What would you change map - scroll down to view the mapping activity and put a pin and comment about what and where you want changed in the borough.

What Next?

The results of all the consultation activities will be used to help inform the Council's Strategic Plan and set the budget for 2025/26.