Stakeholder - Taxi Demand Survey 2025

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Why are we consulting

We are seeking input from key stakeholders including local businesses to identify taxi usage, issues and compliments.

LVSA have been appointed by Maidstone Council taxi licensing section to review levels of demand for private hire vehicles in the area served by the Council.

As part of the study, (following the DfT Best Practice Guidance on taxi licensing) LVSA are undertaking consultation with a range of stakeholders, including members of the trade, members of the public, Council departments, political representatives, rail and bus station operators, hospitals, licensed premises, police, chamber of commerce and tourism and elderly representatives, user group representatives and locality representatives.

If you are a Maidstone based business, charity or organisation we would be grateful for any comments and views you may have on private Hire and Hackney Carriages within the Maidstone Council area.

How to get involved

Click here to take complete the survey (opens in a new window)

  • Survey takes: 3-5 minutes to complete.
  • Survey closes: 18th August 2025 @5pm.

What Next

The results of this survey will be considered alongside other research on demand for taxis in Maidstone and presented to Licensing in November. The committee will consider if there is a need to adjust the number of hackney carriage licenses.

Why are we consulting

We are seeking input from key stakeholders including local businesses to identify taxi usage, issues and compliments.

LVSA have been appointed by Maidstone Council taxi licensing section to review levels of demand for private hire vehicles in the area served by the Council.

As part of the study, (following the DfT Best Practice Guidance on taxi licensing) LVSA are undertaking consultation with a range of stakeholders, including members of the trade, members of the public, Council departments, political representatives, rail and bus station operators, hospitals, licensed premises, police, chamber of commerce and tourism and elderly representatives, user group representatives and locality representatives.

If you are a Maidstone based business, charity or organisation we would be grateful for any comments and views you may have on private Hire and Hackney Carriages within the Maidstone Council area.

How to get involved

Click here to take complete the survey (opens in a new window)

  • Survey takes: 3-5 minutes to complete.
  • Survey closes: 18th August 2025 @5pm.

What Next

The results of this survey will be considered alongside other research on demand for taxis in Maidstone and presented to Licensing in November. The committee will consider if there is a need to adjust the number of hackney carriage licenses.

  • Stakeholder Taxi Demand Survey

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    supporting image

    Click here to start the survey

    • Survey takes: 3-5 minutes to complete.
    • Survey closes: 18 August @5pm


    LVSA is an independent consultancy who have been asked to carry out this engagement with you on behalf of the taxi licensing authority at Maidstone Council. A summary of the results of this consultation will be provided to the Council, but your personal details will not be included. This survey is anonymous and individual responses will not be linked to any persons’ identity. The data will be kept safely and securely and destroyed 12 months after the consultation results have been presented.

Page published: 03 Jul 2025, 02:14 PM