Resident Survey 2022

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Consultation has concluded

Help shape the future Maidstone

This is an opportunity for you to tell us about your experiences as a resident of Maidstone. From housing to health and well-being, waste and recycling to the cost-of-living crisis, your viewpoint is extremely valuable and will help inform the decisions we make as a Council.

Complete the survey below and enter into our prize draw!

You can also tell us what you think by answering our big questions.

I love where I live because…

I want Maidstone Town Centre to be…

My biggest worry at the moment is...

And you can use our map tool to tell us where you would change!

Our Officers will also be at events across the borough in July and August, please come along and talk to them about Maidstone and your experience of living here. Full details of the events be found on the right.

Help shape the future Maidstone

This is an opportunity for you to tell us about your experiences as a resident of Maidstone. From housing to health and well-being, waste and recycling to the cost-of-living crisis, your viewpoint is extremely valuable and will help inform the decisions we make as a Council.

Complete the survey below and enter into our prize draw!

You can also tell us what you think by answering our big questions.

I love where I live because…

I want Maidstone Town Centre to be…

My biggest worry at the moment is...

And you can use our map tool to tell us where you would change!

Our Officers will also be at events across the borough in July and August, please come along and talk to them about Maidstone and your experience of living here. Full details of the events be found on the right.

Resident Survey 2022

Click here to begin the Resident Survey 2022

Survey takes 10-15 minutes to complete.

The survey is open until Sunday 4 September

Every resident who completes the survey can enter into a prize draw to be in with a chance of winning a variety of prizes including: 

  • £250 shopping vouchers
  • A night of escapism at ODEON Luxe Cinema and delicious meal at Love Food @ Lockmeadow
  • A thrilling family day out Mote Park Outdoor Adventure 
  • A fun day out for all the family at Kent Life 

 Everyone who enters the prize draw is also eligible for a 7 day gym pass at Maidstone Leisure Centre. Please ensure that tick the relevant box at the end of the survey and provide your contact details to participate.

All of your answers will be treated in the strictest confidence and will be stored securely. All personal information is held in accordance with the Data Protection Act 1998. 

Consultation has concluded
CLOSED: This discussion has concluded.

Maidstone is a filthy town, litter a big problem throughout Kent, unfortunately I think Kent could well be the dirtiest County in the Country. A roads and motorways, especially slip roads are strewn with litter, whoever we as tax payers pay to clear it, its not being done, I am ashamed how I see our County nowadays. Rubbish bins too small and not emptied frequently enough. Why o why are grass verges still being cut and strimmed before a litter pick, 100 pieces of litter turn into 1000s. Temporary roads signs and cones frequently left after works, can be seen left on many roads and verges rusting away.
Road markings not kept painted and clear to road user, pot holes not repaired,drains blocked with debris.
County town of Kent, no decent shops...ok if you want a coffee, your nails done or a charity shop.
High St is used by more and more vehicles, it is supposed to be restricted, but not Policed.
High St pedestrianised area has been dug up numerous times in numerous places only to be filled in with tarmac, and not the nice blocks that must have initially cost a small fortune replaced.
River Len, as it runs beneath Sainsbury and The Mall, look over from the bus station, its always full of litter, shopping trollies, cones, a disgrace, as is the exit from Sainsbury car park opposite Albion Place by The Kent Gurkha Company.
Electric scooters, more and more on our pavements, even in The Mall and Royal Star Arcade.
Noise from motorcycles and quad bike exceeding legal limits, getting worse and worse, day and night.
Come on MBC and KCC you need to do better, we pay more than enough Council Tax.

Adriano over 1 year ago

All you need to do is look on all the comments as to how Maidstone used to be. Like many places in the U. K. We have lost our industrial investment in the town and it’s a shambles. Rundown with many of our historical buildings falling apart. Needs millions injected to smarten it up. Such a shame it’s been allowed to go to the dogs. It’s most valuable asset has been destroyed by people taking backhanders in order to bring their gargoyle buildings to the riverside thereby wasting the opportunities to bring people to Maidstone most attractive feature, namely the River Medway.
This could have been developed as Maidstone main attraction.

Maryjo over 1 year ago

I feel very sad now about the demise of Maidstone town centre; the lack of up market shopping the dubious men and drunks hanging around town
I never shop there now but talking to friends I know I’m not alone
Maidstone used to be a family town but this obsession with buildings flats and the transient population it brings has stopped Maidstone thriving
We have a fabulous river if traffic noise was less and great schools and are near the motorway network but just lately it feels link Chatham mark two

Lorraine over 1 year ago

Although plenty of third party services, the council doesn't seem to engage nor care for people and their mental wellbeing. Every plot of land is being turned into new housing and the treasures like Maidstone Museum are being "modernised" and made to look appalling and generate income instead of appreciating the history. Local councillors are very slow if at all willing to engage and yet the council seem to be surprised that crime rates are rising as they get rid of some activity place or playground to make room for more housing. Maidstone was once perhaps a nice place to live, but over the years it has been transformed into the toilet of Kent. It says something when somebody will only choose to live in an area because its "easier" to get to work, but if left down to the decision of general wellbeing, not a person I know would "choose" to live here.

Valkyria9001 over 1 year ago

street cleaning away from the town centre and street weed control could be improved

broncos347 over 1 year ago

I think MBC is run very poorly.
Local councillors are useless in general.
Waste collection services should be run by the council.
The council don't listen to residents.

Malcolm Pout over 1 year ago

Removed by moderator.

Jess over 1 year ago

I would like a to have a brochure of homes

Nathalie over 1 year ago

Its for Bruce argue

Bruce over 1 year ago

Easy to complete

Angela over 1 year ago

My biggest fear is getting my daughter home safely from work. The city at night is very dangerous full of drunken young, brazen people. My daughter and I have already been attacked twice when we were returning from work Home. You need to make a serious mess with it. because the buses do not run at night even if they have a written departure time.

Scarlett over 1 year ago

Far too many houses being built and no additional doctors surgeries. The roads are busier than ever due to all the houses. Not enough Police on the streets,it feels alot more dangerous in town from 7pm than it ever did.

Becki s over 1 year ago

The council seems to let any other authority house problem people in the local area. This is brining down the local area and the high street. The High Street and Week street is a mess of alcoholics, druggies, and yobs, if you try to avoid these someone driving down the pedestrian areas in the middle of the day will get you instead.

Lee over 1 year ago

Maidstone is run by Communists. The local government isn’t business friendly, no visible messages to attract investments. The local government seems to sit and wait for hand-outs from Westminister.

Tim over 1 year ago

We feel that Maidstone council are allowing far too many planning applications to be allowed ruining the area for everyone. The roads are getting far too busy and far too fast and dangerous not to mention dirty and in cared for. We are looking into moving away from Maidstone

Debbie over 1 year ago

Larger refuse bins (at least the same size as the recycle one
Stop Large Vehicle cut through Hockers lane traffic
They use this instead of the siting bourne road

madmac over 1 year ago

I think the street cleaning should be made made more often, the city is too dirty. I think trees and water quality especially around the pond in Mote Park should be addressed.

steve over 1 year ago

Why not use the many empty buildings in Maidstone and the surrounding areas for housing, rather than continuously building on our open spaces? The old Barrett’s factory by the river is crying out for redevelopment for example. It’s time to start using brown-field sites over green-field ones, otherwise we won’t have any decent open spaces to use to take lengthly walks for exercise and dog walks.

Kirsty over 1 year ago

I'd love to see Maidstone planners enhance the focus on the river and it's historic buildings.
There should be more places to eat and drink along the river.
I'd also love to see more investment in the arts and greater links to locally produced food and drink that surrounds us.

Mcmcwee over 1 year ago

Quick and easy.

Sean McPolin over 1 year ago